Joshua Nelson, CEO/Technician
Josh founded Nelson Imports in 2010 with an emphasis on Mercedes-Benz service and sales. His passion for Mercedes began at age 16 when he restored his Mom’s Mercedes. Throughout college Josh continued to service and restore Mercedes. He has been committed to restoring and repairing these vehicles since. Over the years Josh’s passion and expertise with Mercedes-Benz vehicles has earned him recognition in the industry. He is fluent with new and old models. With ten years of professional business and service experience, Josh is the guy to answer and repair any of your Mercedes-Benz vehicle needs.
Jory Dillenburg, Service Writer/General Repair
Jory will be the first smiling face you encounter here at Nelson Imports. He will help you understand the repairs necessary to get your import back on the road. Jory likes working with all European vehicles, however you will frequently see him cruising around in a Mazda Miata. Jory was in the 309th Engineer Company as an E-4 and was responsible for maintaining its armored vehicles in Afghanistan. Ask any question, simple or complex regarding your vehicle and Jory will give you straight and precise answers.
Tim Farrells, Lead Technician
Tim joined our crew in 2014. He has a lengthy background in the automotive industry. His experience in automotive education, parts sales and automotive repair make him a well rounded technician. Tim can diagnose and repair all makes and models up to OEM standards. With an emphasis on BMW, Audi/VW, and Land Rover you can feel comfortable knowing Tim is under the hood of your vehicle. Tim can handle any job, from a complete engine refresh to customized upgrades.
Chelsea Herre, Sales/Customer Service
Chelsea signed on with Nelson Imports in January of 2017. In line with her German heritage she keeps Porsche and Mercedes vehicles close to her heart. Chelsea has a keen eye for locating fine European automobiles. She can assist you in finding the European auto that suits your fancy. Chelsea is the head of our customer service department and digital marketing strategist.
Regis Fritsch, IT/Sales
Regis is our newest team member. Regis is an avid Mercedes-Benz enthusiast. With several years of internet technology experience, Regis is responsible for keeping our shop online. He also manages our online vehicle and parts sales. Over a tall cup of coffee Regis can keep you on the up and up with the European automotive market.
Bella, CUSTOMER EXPERIENCE SPECIALIST
Bella is our canine greeter. If you are unsure of where to park, Bella will guide you into the right spot and show you to the door. She always accepts biscuits for tips.